We absolutely believe you will love the items you purchase, but if for some reason, you need to return or exchange an item, please read our conditions below.
You may return unopened merchandise within 10 days of receiving it. Shipping fees are incurred at the customer’s expense.
To process your return or exchange please email us at firstname.lastname@example.org with the following details:
- Email address
- The item you bought, size and color
- The reason for the return or exchange
We will contact you in due time to notify you whether your claim is eligible for reimbursement. Exchanges are made only if the item you received is defective or damaged and we require you to mail it back to us.
NOTE: No refund or exchange on sale items
If you require further information please do not hesitate to contact us. Our customers mean everything to us and we take every measure to ensure their happiness and satisfaction is met when buying our products.